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Home » Cancellation Policy

Film Nagar Wine Mart for customer delight and hence have a liberal cancellation policy.

Under this policy:

  • Customers can cancel the placed order only if the request for cancellation is placed on or before 48 hours before the dispatch date. Customers can call our customer support centre for the assistance or to know more about cancelling the order.
  • Cancellation is not allowed for the orders placed under Express Delivery Category.
  • Cancellations would be challenging and would not be possible during the special occasional days like Valentine’s day, Mother’s day, Women’s day, etc.,
  • In case you feel that the product received is not similar to what you see on the website then please bring it to notice to customer support team when the delivery person is located in your place. We will arrange for alternative or refund you for that amount.