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Home » Faqs



Delivery Advice

How much notice does filmnagarwinemart.com require for the product to deliver?

We require at least 24 hours prior notice for the Products. However we do offer express delivery option.

I have missed my delivery?

Our Logistics person would leave the delivery notification with the date and time mentioned on it. Please call the customer support centre number mentioned on the notification to schedule another delivery which is subjected to delivery charge.

My wine bottle is completely damaged and I am not satisfied?

At filmnagarwinemart.com customer service is of paramount importance. If you are not satisfied with the Product then please call our customer support centre when the delivery executive is there and we will arrange for refund or replacement.

Which areas do you deliver?

We deliver complete circumference of Hyderabad & Secunderabad.

Ordering Advice

Can I place an order without registering?

No, you must register with filmnagarwinemart.com to place an order. Registration is free and there is no obligation to shop after you have registered.however you can still browse the filmnagarwinemart.com.

How do I cancel my order?

Please call up our customer support centre at 91- 8341672194 to cancel the order if required.

How do I know my order is confirmed?

You will receive a order confirmation email once your order is successful.

How do I pay for my order?

filmnagarwinemart.com offers multiple payment options for the booking drinks, customers can pay through master Credit Cards